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Politica privacidad redes sociales EN

Written by adminingin on . Posted in Uncategorised.

Social media privacy policy

In accordance with the provisions of the current regulations on Protection of Personal Data (RGPD) and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), Cruises Playa Den Bossa informs users that it has proceeded to create a profile on the Social Networks Facebook, Twitter, Instagram and Google +, with the main purpose of advertising its products and services.
Data of Cruceros Playa Den Bossa, S.L:

  • CIF: B07907710
  • ADDRESS: Avenida 8 de Agosto number 5, bajos, CP 07800 Ibiza (Balearic Islands)
  • EMAIL: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • WEB DOMAIN: aquabusferryboats.com

 

The user has a profile on the same Social Network and has decided to join the page created by Playa Den Bossa Cruises, thus showing interest in the information that is published on the Network. By joining our page, you provide us with your consent for the treatment of those personal data published in your profile.

The user can access the privacy policies of the Social Network itself at any time, as well as configure their profile to guarantee their privacy.
Playa Den Bossa Cruises has access to and processes the user's public information, especially their contact name. These data are only used within the Social Network itself. They are not incorporated into any treatment system.

In relation to the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the treatment of your personal data that you have and that can be exercised before Cruceros Playa Den Bossa, in accordance with the RGPD, you must take into account the following nuances:

- Right of Access: It is the right of the user to obtain information about their specific personal data and the treatment that has been carried out or carried out, as well as the information available on the origin of said data and the communications made or planned by the users. themselves.

- Right of Rectification: It is the right of the affected party to modify the data that turns out to be inaccurate or incomplete. It can only be satisfied in relation to that information that is under the control of Playa Den Bossa Cruises, for example, deleting comments published on the page itself, images or web content containing personal data of the user.

- Right to Limitation of treatment: It is the right to limit the purposes of the treatment originally provided by the person in charge of the treatment.

- Right of Suppression: It is the right to delete the personal data of the user, except for what is provided in the RGPD itself or in other applicable regulations that determine the obligatory nature of their conservation, in a timely manner.

- Right of portability: The right to receive the personal data that the user has provided, in a structured format, of common use and mechanical reading, and to transmit them to another person in charge.

- Right of Opposition: It is the user's right not to carry out the processing of their personal data or to cease their processing by Playa Den Bossa Cruises

Playa Den Bossa Cruises will carry out the following actions:

- Access to public profile information.
- Publication in the user's profile of all the information already published on the Cruceros Playa Den Bossa page - Send personal and individual messages through the channels of the Social Network.
- Page status updates to be posted on the user's profile.

The user can always control their connections, delete the content that ceases to interest them and restrict who they share their connections with, for this they must access their privacy settings.

 

Publications

The user, once linked to the Playa Den Bossa Cruises page, may post comments, links, images or photographs or any other type of multimedia content supported by the Social Network on the latter. The user, in all cases, must be the owner of the same, enjoy the copyright and intellectual property rights or have the consent of the affected third parties. Any publication on the page, whether text, graphics, photographs, videos, etc., is expressly prohibited. that violate or are likely to violate morality, ethics, good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the Law. In these cases , Playa Den Bossase Cruises reserves the right to immediately remove the content, and may request the permanent blocking of the user.

Playa Den Bossano Cruises will be responsible for the content that a user has freely published.
The user must keep in mind that his publications will be known by other users, so he himself is the main person responsible for his privacy.
The images that can be published on the page will not be stored in any treatment system by Playa Den Bossa Cruises, but they will remain on the Social Network.

Contests and promotions

Playa Den Bossa Cruises reserves the right to carry out contests and promotions, in which the user linked to its page may participate. The bases of each of them, when the Social Network platform is used for this purpose, will be published on it. Always complying with the LSSI-CE and any other applicable standard.
The Social Network does not sponsor, endorse or administer, in any way, any of our promotions, nor is it associated with any of them.
Advertising
Playa Den Bossa Cruises will use the Social Network to advertise its products and services. In any case, if it decides to process your contact information to carry out direct commercial prospecting actions, it will always be in compliance with the legal requirements of the GDPR and the LSSI-CE. .
The fact of recommending the Playa Den Bossa Cruises page to other users so that they too can enjoy the promotions or be informed of its activity will not be considered publicity.

Below we detail the link to the privacy policy of the Social Network:
• Facebook: https://www.facebook.com/help/323540651073243/ 
• Twitter: https://twitter.com/privacy 
• Instagram: http://instagram.com/about/legal/privacy/ 
• Google +: http://www.google.com/intl/es/policies/privacy/ 

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FAQs tourist line Figueretas, Playa d'en Bossa, FormenteraFAQs

FAQs tourist line Figueretas, Playa d'en Bossa, FormenteraFAQs

Frequently asked questions about the tourist line

I need to contact Customer Service:

To contact customer service, you can do so via email or phone/WhatsApp:

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • WhatsApp/Phone: +34 644 28 44 96
Is it necessary to print my reservation?

No, it is not necessary to print your reservation. You can show your reservation on your mobile device to our staff.

Can I change the date or time of my reservation?

Yes, you can change the details of your reservation by paying a management fee of €5 per passenger and trip.

Can I travel at any time?

If you have purchased an open ticket, you can board at any available time as long as there is availability. If you have reserved a specific time, it must be respected.

I have reserved a fixed time. Can I board at another time?

The recommendation is to respect the reserved time. If you arrive early or late, you can board at the next available time as long as there is availability.

Can I make the round trip on different days? Can I make a one-way trip?

No, departures from Figueretas and Playa d'en Bossa are considered tourist excursions, so the round trip must be made on the same day.

For this same reason, it is not possible to make a one-way trip only.

What happens if I arrive late and there is no availability on another schedule, or there is no other boat later?

In this case, you lose your ticket. If you have purchased a round-trip ticket, you can use the return without any problem as you have reserved it.

Can I cancel my reservation?

All reservations made on our site are final without cancellation. If you need to change the dates, you can do so by contacting Customer Service.

I received a cancellation/schedule change notification. What should I do?

In case of a service cancellation on our part, you can change the date/time of your trip at no extra cost.

If it is not possible for you to travel at another time, you can request a full refund for the affected trips.

If it is a schedule change, as long as it is reasonable, there is no option for a refund. If this change interferes with your trip in any way, contact Customer Service and they will be happy to help you in the best possible way to resolve your situation.

How much in advance should I arrive at the boarding point?

We recommend being at least 20 minutes before the scheduled departure time.

Where is the boarding point?

To depart from the beaches, you should go to one of the following points:

Can I board from any point?

You must go to the departure point for which you have made the reservation.

It is not possible to board at the port of Ibiza city if you have made a reservation to depart from Figueretas or Playa d'en Bossa as they are independent lines.

If you want to change the boarding point, contact Customer Service.

    Can I bring luggage on board?

    In the case of departure from Figueretas or Playa d'en Bossa, it is not allowed to board with luggage beyond a backpack, beach bag, beach umbrella... Everything you need to spend the day.

    This is because departures from the beaches to Formentera are considered tourist excursions.

      Can I board with a vehicle/bicycle?

      Due to the type of boats and the characteristics of the docks, it is not possible to board with cars or motorcycles.

      To bring your bicycle, we recommend, especially if traveling in groups, that you check with us.

        Can I board with animals? Is there any cost?

        Of course you can! You can board with your pets at no extra cost. We recommend that in the case of dogs, and especially if they are medium/large breeds, they wear a muzzle and are always on a leash/carrier. They cannot be loose on board at any time.

        Our recommendation is that, when traveling with animals, you depart from the port of Ibiza for the well-being of your four-legged friend, as departing from the beaches can be more stressful for them.

          Where can I park my vehicle?

          Playa d'en Bossa: Near the dock, there is free parking available. Also, you can park for free throughout the area within a 10-minute walk.

          Figueretas: The Figueretas area is all metered parking with a maximum time of two hours, after which you must renew. If you come by car, we recommend boarding at Playa d'en Bossa. You can also park for free in the area of the multiplex cinemas.

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