Skip to main content

Política de cookies EN

Written by adminingin on . Posted in Uncategorised.

Cookies policy

A Cookie is a file that is downloaded to your computer when accessing certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information it contains and the way in which you use your equipment, they can be used to recognize to user.
Cookies are essential for the operation of the Internet, providing innumerable advantages in the provision of interactive services, facilitating navigation and usability of our website.
The information we provide below will help you understand the different types of cookies:

 

TYPE OF COOKIES

ACCORDING TO THE ENTITY THAT MANAGES THEM
OWN COOKIES: Are those that are collected by the editor itself to provide the service requested by the user.
THIRD PARTY COOKIES: These are those that are collected and managed by a third party, therefore, they cannot be considered their own.

ACCORDING TO THE PERIOD OF TIME THAT THEY REMAIN ACTIVATED
SESSION COOKIES: They collect data while the user browses the web in order to provide the requested service.
PERSISTENT COOKIES: They are stored in the terminal. The information obtained will be used by the person responsible for the cookie in order to provide the requested service.

ACCORDING TO ITS PURPOSE
TECHNICAL COOKIES: They are necessary for proper web browsing.
PERSONALIZATION COOKIES: They allow the application of their own characteristics for the user's navigation through the website (eg language).
ANALYSIS COOKIES: They allow the provider to analyze the navigation carried out by the user, in order to keep track of the use of the web page, as well as to carry out statistics on the most visited content, number of visitors, etc.
ADVERTISING COOKIES: They allow the editor to include advertising spaces on the web, according to the content of the web itself.
BEHAVIORAL ADVERTISING COOKIES: They allow the editor to include advertising spaces on the website according to the information obtained through the user's browsing habits.

According to the provisions of article 22.2 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), Playa Den Bossa Cruises informs of the cookies used on our website:


Cookies are essential for the operation of the Internet, providing innumerable advantages in the provision of interactive services, facilitating navigation and usability of our website.
The information we provide below will help you understand the different types of cookies:

TYPES OF COOKIES
  Own cookies Third party cookies Session cookies Persistent cookies
Technical cookies X   X  
Personalization cookies        
Analysis cookies X   X  
Advertising cookies        
Behavioral advertising cookies  

 

Google Analytics: Stores cookies to be able to compile statistics on the traffic and volume of visits to this website. By using this website you are consenting to the processing of information about you by Google. Therefore, the exercise of any right in this regard must be done by communicating directly with Google. Google Analytics cookies are stored on servers located in the United States and you agree not to share it with third parties, except in cases where it is necessary for the operation of the system or when the law requires it to do so. According to Google, it does not store your IP address. Google Inc. is a company adhered to "Privacy Shield" (privacy shield) that guarantees that all data transferred will be treated with a level of protection in accordance with European regulations. You can consult detailed information in this regard through the following link: https://support.google.com/analytics/answer/6004245. If you wish, you can use the Google Analytics Disabling Add-on for browsers through whose instructions you can reject the analytical cookies of said service in all browsers. You can find more information about it at the following link: https://tools.google.com/dlpage/gaoptout


Likewise, Playa Den Bossa Cruises informs the user that they have the possibility of configuring their browser so that they are informed of the reception of cookies, being able, if they wish, to prevent them from being installed on their hard drive.
Below we provide the links of various browsers, through which you can make this configuration:

Firefox from here: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
Chrome from here: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
Explorer from here: http://windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies#ie=ie-10
Safari from here: https://support.apple.com/kb/ph17191?locale=es_ES
Operate from here: https://help.opera.com/en/latest/web-preferences/#cookies

  • Hits: 6577

FAQs tourist line Figueretas, Playa d'en Bossa, FormenteraFAQs

FAQs tourist line Figueretas, Playa d'en Bossa, FormenteraFAQs

Frequently asked questions about the tourist line

I need to contact Customer Service:

To contact customer service, you can do so via email or phone/WhatsApp:

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • WhatsApp/Phone: +34 644 28 44 96
Is it necessary to print my reservation?

No, it is not necessary to print your reservation. You can show your reservation on your mobile device to our staff.

Can I change the date or time of my reservation?

Yes, you can change the details of your reservation by paying a management fee of €5 per passenger and trip.

Can I travel at any time?

If you have purchased an open ticket, you can board at any available time as long as there is availability. If you have reserved a specific time, it must be respected.

I have reserved a fixed time. Can I board at another time?

The recommendation is to respect the reserved time. If you arrive early or late, you can board at the next available time as long as there is availability.

Can I make the round trip on different days? Can I make a one-way trip?

No, departures from Figueretas and Playa d'en Bossa are considered tourist excursions, so the round trip must be made on the same day.

For this same reason, it is not possible to make a one-way trip only.

What happens if I arrive late and there is no availability on another schedule, or there is no other boat later?

In this case, you lose your ticket. If you have purchased a round-trip ticket, you can use the return without any problem as you have reserved it.

Can I cancel my reservation?

All reservations made on our site are final without cancellation. If you need to change the dates, you can do so by contacting Customer Service.

I received a cancellation/schedule change notification. What should I do?

In case of a service cancellation on our part, you can change the date/time of your trip at no extra cost.

If it is not possible for you to travel at another time, you can request a full refund for the affected trips.

If it is a schedule change, as long as it is reasonable, there is no option for a refund. If this change interferes with your trip in any way, contact Customer Service and they will be happy to help you in the best possible way to resolve your situation.

How much in advance should I arrive at the boarding point?

We recommend being at least 20 minutes before the scheduled departure time.

Where is the boarding point?

To depart from the beaches, you should go to one of the following points:

Can I board from any point?

You must go to the departure point for which you have made the reservation.

It is not possible to board at the port of Ibiza city if you have made a reservation to depart from Figueretas or Playa d'en Bossa as they are independent lines.

If you want to change the boarding point, contact Customer Service.

    Can I bring luggage on board?

    In the case of departure from Figueretas or Playa d'en Bossa, it is not allowed to board with luggage beyond a backpack, beach bag, beach umbrella... Everything you need to spend the day.

    This is because departures from the beaches to Formentera are considered tourist excursions.

      Can I board with a vehicle/bicycle?

      Due to the type of boats and the characteristics of the docks, it is not possible to board with cars or motorcycles.

      To bring your bicycle, we recommend, especially if traveling in groups, that you check with us.

        Can I board with animals? Is there any cost?

        Of course you can! You can board with your pets at no extra cost. We recommend that in the case of dogs, and especially if they are medium/large breeds, they wear a muzzle and are always on a leash/carrier. They cannot be loose on board at any time.

        Our recommendation is that, when traveling with animals, you depart from the port of Ibiza for the well-being of your four-legged friend, as departing from the beaches can be more stressful for them.

          Where can I park my vehicle?

          Playa d'en Bossa: Near the dock, there is free parking available. Also, you can park for free throughout the area within a 10-minute walk.

          Figueretas: The Figueretas area is all metered parking with a maximum time of two hours, after which you must renew. If you come by car, we recommend boarding at Playa d'en Bossa. You can also park for free in the area of the multiplex cinemas.

            Download the PDF dossier