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Politica privacidad redes sociales EN

Social media privacy policy

In accordance with the provisions of the current regulations on Protection of Personal Data (RGPD) and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), Cruises Playa Den Bossa informs users that it has proceeded to create a profile on the Social Networks Facebook, Twitter, Instagram and Google +, with the main purpose of advertising its products and services.
Data of Cruceros Playa Den Bossa, S.L:

  • CIF: B07907710
  • ADDRESS: Avenida 8 de Agosto number 5, bajos, CP 07800 Ibiza (Balearic Islands)
  • EMAIL: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • WEB DOMAIN: aquabusferryboats.com

 

The user has a profile on the same Social Network and has decided to join the page created by Playa Den Bossa Cruises, thus showing interest in the information that is published on the Network. By joining our page, you provide us with your consent for the treatment of those personal data published in your profile.

The user can access the privacy policies of the Social Network itself at any time, as well as configure their profile to guarantee their privacy.
Playa Den Bossa Cruises has access to and processes the user's public information, especially their contact name. These data are only used within the Social Network itself. They are not incorporated into any treatment system.

In relation to the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the treatment of your personal data that you have and that can be exercised before Cruceros Playa Den Bossa, in accordance with the RGPD, you must take into account the following nuances:

- Right of Access: It is the right of the user to obtain information about their specific personal data and the treatment that has been carried out or carried out, as well as the information available on the origin of said data and the communications made or planned by the users. themselves.

- Right of Rectification: It is the right of the affected party to modify the data that turns out to be inaccurate or incomplete. It can only be satisfied in relation to that information that is under the control of Playa Den Bossa Cruises, for example, deleting comments published on the page itself, images or web content containing personal data of the user.

- Right to Limitation of treatment: It is the right to limit the purposes of the treatment originally provided by the person in charge of the treatment.

- Right of Suppression: It is the right to delete the personal data of the user, except for what is provided in the RGPD itself or in other applicable regulations that determine the obligatory nature of their conservation, in a timely manner.

- Right of portability: The right to receive the personal data that the user has provided, in a structured format, of common use and mechanical reading, and to transmit them to another person in charge.

- Right of Opposition: It is the user's right not to carry out the processing of their personal data or to cease their processing by Playa Den Bossa Cruises

Playa Den Bossa Cruises will carry out the following actions:

- Access to public profile information.
- Publication in the user's profile of all the information already published on the Cruceros Playa Den Bossa page - Send personal and individual messages through the channels of the Social Network.
- Page status updates to be posted on the user's profile.

The user can always control their connections, delete the content that ceases to interest them and restrict who they share their connections with, for this they must access their privacy settings.

 

Publications

The user, once linked to the Playa Den Bossa Cruises page, may post comments, links, images or photographs or any other type of multimedia content supported by the Social Network on the latter. The user, in all cases, must be the owner of the same, enjoy the copyright and intellectual property rights or have the consent of the affected third parties. Any publication on the page, whether text, graphics, photographs, videos, etc., is expressly prohibited. that violate or are likely to violate morality, ethics, good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the Law. In these cases , Playa Den Bossase Cruises reserves the right to immediately remove the content, and may request the permanent blocking of the user.

Playa Den Bossano Cruises will be responsible for the content that a user has freely published.
The user must keep in mind that his publications will be known by other users, so he himself is the main person responsible for his privacy.
The images that can be published on the page will not be stored in any treatment system by Playa Den Bossa Cruises, but they will remain on the Social Network.

Contests and promotions

Playa Den Bossa Cruises reserves the right to carry out contests and promotions, in which the user linked to its page may participate. The bases of each of them, when the Social Network platform is used for this purpose, will be published on it. Always complying with the LSSI-CE and any other applicable standard.
The Social Network does not sponsor, endorse or administer, in any way, any of our promotions, nor is it associated with any of them.
Advertising
Playa Den Bossa Cruises will use the Social Network to advertise its products and services. In any case, if it decides to process your contact information to carry out direct commercial prospecting actions, it will always be in compliance with the legal requirements of the GDPR and the LSSI-CE. .
The fact of recommending the Playa Den Bossa Cruises page to other users so that they too can enjoy the promotions or be informed of its activity will not be considered publicity.

Below we detail the link to the privacy policy of the Social Network:
• Facebook: https://www.facebook.com/help/323540651073243/ 
• Twitter: https://twitter.com/privacy 
• Instagram: http://instagram.com/about/legal/privacy/ 
• Google +: http://www.google.com/intl/es/policies/privacy/ 

  • Hits: 6164

FAQs Regular Line Ibiza Formentera

FAQs Regular Line Ibiza Formentera

Frequently asked questions about going from Ibiza to Formentera

I need to contact Customer Service:

To contact customer service you can do so via email or phone/whatsapp:

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Whatsapp/Phone: +34 644 28 44 96
Do I need to print my reservation?

No, it is not necessary, You can show your reservation on your mobile device to our staff.

I have not received confirmation of my reservation, what should I do?

If you have not received confirmation of your reservation, you may have entered your email address incorrectly. In this case, contact Customer Service.

Can I change the date or time of my reservation?

Yes, you can change the date or time by paying an procesing fee of €5 per passenger per trip.

Can I travel at any time?

If you have purchased an open ticket, you can board at any available time as long as there are seats available.

I have booked a fixed time. Can I board at another time?

The recommendation is to travel at the reserved time. If you arrive late, you can board at the next available time as long as there are places available.

What happens if I arrive late and there are no more places available at another time, or there is no other boat later?

In this case you lose your ticket. If you have purchased a round-trip ticket, you can use the return ticket without any problem as you booked.

Can I cancel my reservation?

All reservations made on our site are final without cancellation. If you need to change the dates, you can do this by contacting Customer Service.

I have received a cancellation/schedule change notification. What should I do?

In case of a cancellation of the service on our part, you can change the date/time of your trip without any extra costs.

If it is not possible for you to travel at another time, you can request a full refund for the affected journeys.

If it is a schedule change, as long as it is reasonable, there is no refund option. If this change interferes in any way with your trip, contact Customer Service and they will be happy to help you in the best way possible to solve your situation.

How much time in advance should I show up at the boarding point?

We recommend arriving at least 20 minutes before the scheduled departure time.

Where is the boarding point?

To leave from the port of Ibiza you must go to the port in Ibiza town:  https://goo.gl/maps/JoFExZVTMJYZs3Ef8

Can I board on any spot?

You must go to the departure point for which you have made the reservation.

 It is not possible to board in Figueretas or Playa d'en Bossa if you have made a reservation to depart from Ibiza as they are independent lines.

 If you want to change the boarding point, contact Customer Service.

Can I bring luggage on board?

Of course! No problem at all..

Can I board with animals? Does it have any cost?

Of course! You can board with your pets at no extra cost. We do recommend that in the case of dogs, and especially if they are large/medium breeds, they wear a muzzle and must be on a leash/carrier at all times. At no time can they be loose on board.

Can I board with a car?

Due to the characteristics of our boats, cars cannot be boarded.

Can I board with a motorcycle?

If you wish to board a motorcycle, you can do so upon request for space availability at no cost.

 We also recommend that you check the page http://formentera.eco and review the conditions to be able to enter Formentera since depending on the moment there are limitations on vehicle entry.

 If your motorcycle is rented, please check your contract.

Can I bring my bicycle?

No problem! We only recommend that you contact us if you are traveling in groups with a certain number of bicycles.

Where can I park my vehicle?

It is not possible to park your vehicle inside the port. To park you have several options:

 Car:

 

Motorcycles:

  • In the streets next the port there are several parking areas enabled for parking.