In case of a cancellation of the service on our part, you can change the date/time of your trip without any extra costs.
If it is not possible for you to travel at another time, you can request a full refund for the affected journeys.
If it is a schedule change, as long as it is reasonable, there is no refund option. If this change interferes in any way with your trip, contact Customer Service and they will be happy to help you in the best way possible to solve your situation.
